Your Privacy, Our Promise
Last updated: 23 March 2026
At The Italian Velvet, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide a better shopping experience and improve our services.
a) Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Payment information (processed securely through trusted third-party payment gateways; we do not store card details)
b) Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages viewed and time spent on the site
- Referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Informatio
We use the information collected to:
- Process and deliver your orders
- Communicate order status, updates, and customer support
- Improve website performance, products, and services
- Personalize your shopping experience
- Send promotional emails or offers (only if you opt-in)
- Detect and prevent fraud, misuse, or security issues
3. Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance user experience
- Remember preferences and settings
- Analyze website traffic and performance
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
4. Sharing of Information
We respect your privacy and do not sell or rent your personal data.
We may share your information only with:
- Payment service providers (e.g., Phone Pay, Razorpay, Etc.)
- Shipping and logistics partners
- Website hosting, analytics, and marketing service providers
- Legal or regulatory authorities if required by law
All third-party partners are required to protect your data and use it only for authorized purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.
While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.
8. Children’s Privacy
The Italian Velvet does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: Support@TheItalianVelvet.com
Business Name: Krishvi Exports
Country: India
